Terms of Service

1. Service description

Rivela is a mobile application and related website intended for private cycle tracking, symptoms, sleep, energy, temperature measurements, ovulation and pregnancy test results, analytics, and informational insights based on user-entered data.

2. Seller details

Seller: Self-employed Vitaliy Vladimirovich Ivanov. Tax ID: 781415365949. Contact email: developer@rivela.ru. Contact phone: +7 981 100-45-77.

3. Informational nature of the app

Rivela is not a medical device and does not provide diagnosis, treatment, contraception, or medical recommendations. Cycle predictions, fertile window calculations, ovulation estimates, pattern summaries, and wellbeing forecasts are informational only.

4. Rivela Pro access

Some features of the app are available through Rivela Pro. The available plans, pricing, and feature scope are shown inside the app and on this website. Access is provided for the purchased period after successful payment confirmation.

New users receive a one-time 7-day PRO trial without a payment card or automatic charges. Active shorter trials are extended to seven days from their original start; previously granted longer trials are not shortened. Expired trials do not restart. The calendar, period predictions, period start and end dates, flow intensity, educational materials and backups remain free. Recording and editing symptoms, sleep, energy, temperature and test results require active paid or trial PRO access. Previously saved observations remain in history and backups. Paid access is for a fixed term and does not renew automatically.

5. Payments

Payments for Rivela Pro are processed through Robokassa. Payment card details are entered on the payment provider’s secure page and are not stored by Rivela. The user may be offered a bank card, Faster Payments System, or other available methods supported by the payment provider.

6. Activation and delivery

Rivela Pro access is activated after successful payment confirmation. The service is delivered electronically. No physical goods are shipped.

7. Refunds

If Pro access was not activated because of a technical issue, if a duplicate or mistaken payment occurred, or if another payment issue requires review, the user may contact support at developer@rivela.ru. Requests and refunds, where applicable, are considered under applicable Russian law, taking into account the access already provided and the circumstances of the transaction, as described in the Russian user agreement.

8. User responsibility

The user is responsible for the security of their device, PIN code, biometric settings, backup password, exported files, and any email account used for support or payment confirmation.

9. Intellectual property

The software code, brand name, interface design, content, graphics, and related materials of Rivela belong to the rights holder or are used on lawful grounds. Unauthorized copying, decompilation, redistribution, or brand misuse is not allowed.

10. Support

Questions about the app, website, payment, or access can be sent to developer@rivela.ru. Continued use of Rivela after an updated version of these terms is published means acceptance of the current version.